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Accessibility Statement

This website is for people with disability — so being accessible isn’t a feature, it’s the point. We commit to WCAG 2.2 Level AA across every page.

Last accessibility review: 1 July 2026. Next scheduled review: January 2027.

What this website supports

  • Full keyboard navigation — every action works without a mouse, with a visible focus indicator.
  • Screen readers — tested with NVDA (Windows) and VoiceOver (macOS/iOS).
  • Zoom up to 200% without loss of content or functionality.
  • Text and background colours meeting at least 4.5:1 contrast.
  • Forms with always-visible labels and clear, written error messages.
  • Reduced motion — animations are disabled if your device asks for it.
  • No CAPTCHAs, no time limits, no auto-playing media.

How we test

Every release is checked with automated testing (axe-core — zero critical or serious issues allowed) and manual testing: keyboard-only walkthroughs of all key journeys and screen reader testing with NVDA and VoiceOver. Accessibility is a release gate — pages that fail don’t ship.

Known issues

We publish problems we know about and haven’t fixed yet:

  • The PDF brochure (2024 edition) is not fully tagged for screen readers. An accessible HTML version is available on the same page. (Fix expected: August 2026.)
  • Blog videos older than March 2026 may lack captions. We are re-captioning the archive. (Fix expected: September 2026.)

Found a barrier? Tell us

If anything on this site is hard to use with your assistive technology, we want to know. Choose whichever channel suits you:

Or use the short form below — only one field is required.

Our response commitment: if the barrier blocks you from completing a task, we’ll acknowledge within 1 business day and treat the fix as our highest priority.

Accessibility feedback form

For example: “I couldn’t submit the enquiry form using my screen reader.”

For example NVDA, VoiceOver, switch access or screen magnifier. We never ask about your disability — only the technology, and only if you want to share.

Optional — only if you’d like a reply.